The deal, in plain English

01The agreement

These terms form the contract between you and Zoryflix Media (Zoryflix), trading at zoryflix.best. They apply from the moment you order a subscription or start a trial.

Read them before you pay. If you do not accept them, do not order — and if you have already paid and disagree with something here, tell us within seven days and we will refund you under section 8.

02What the service is — and is not

Zoryflix provides access to streaming servers and software. A subscription gives you a set of credentials (username, password and portal or M3U address) that you enter into a third-party IPTV player of your choice on your own device.

We do not host, broadcast, record, produce, licence or supply any media content. We do not control what appears on any given stream, and we make no claim to own or hold rights in it. The lawfulness of accessing particular content depends on where you are, and that is your responsibility, not ours. If you are unsure whether your use is lawful in your country, take your own advice before subscribing.

Channel counts, VOD counts and category lineups described on this site are indicative and change constantly as sources change. They are not a contractual guarantee that any specific channel, match or title will be available on any specific day.

03Who may subscribe

You must be at least 18 years old and legally able to enter into a contract. If you order on behalf of a household or a business, you confirm you are authorised to do so and you accept these terms for everyone who will use the line.

04Ordering, activation and delivery

Orders are placed by messaging us on WhatsApp at +1 (505) 528-2537 or by email at support@zoryflix.best. We confirm the plan and price, send payment details, and issue your credentials once payment is confirmed.

• Activation normally completes within 5 to 15 minutes. At peak times it can take up to an hour.
• Credentials are sent to the email address or WhatsApp number you ordered from. Check that it is correct — we cannot deliver to an address you have not given us.
• A quoted activation time is a target, not a warranty. Where delivery is materially delayed by us, you may cancel and be refunded in full.

05Free trial

We offer a free 24-hour trial line so you can test picture quality and your own connection before paying. Trials are limited to one per household, are provided as-is, may run on shared test servers, and may be ended at any time. Requesting a trial creates no obligation on either side and requires no payment details.

06Prices and payment

Current prices are on the pricing page and are quoted in US dollars. We accept credit and debit cards, PayPal and major cryptocurrencies including Bitcoin and USDT.

• Payment is taken once, up front, for the full term you chose. There is no automatic renewal and no recurring charge. When your term ends, the line simply stops until you choose to renew.
• Any taxes, bank fees, currency conversion charges or crypto network fees are yours.
• Cryptocurrency payments are credited at the amount received. If the network fee leaves the payment short, we will ask you to top up the difference.
• We may change prices at any time. A change never affects a term you have already paid for.

07Subscription term and renewal

Subscriptions run for the plan length you bought — 1, 3, 6, 12, 24 or 36 months, or lifetime — starting from activation. There is no contract beyond that term and no cancellation fee. To renew, message support: we reactivate the same credentials wherever possible, so you keep your favourites, settings and player configuration.

08Refunds and the money-back guarantee

Every paid plan is covered by a 7-day money-back guarantee running from activation. If the service does not work on your side and our support team cannot resolve it, you get your money back in full.

To claim, message support within 7 days of activation and tell us:

• the device and player app you are using;
• what is happening — a photo or short video of the screen helps most;
• your approximate connection speed.

We ask to attempt a fix first, because most problems are solved in a few minutes by switching player, node or Wi-Fi band. If we cannot fix it, the refund is issued by the original payment method within 7 working days (cryptocurrency refunds are sent to a wallet address you provide, at the coin value originally received).

The guarantee does not cover:

• requests made after the 7-day window, or renewals of a line you have already been using;
• an internet connection too slow or too unstable for streaming, where we have demonstrated the line works elsewhere;
• the absence of one particular channel or event, where the rest of the service works;
• accounts suspended for breaching section 10 (misuse, sharing or resale).

Nothing here limits any statutory cancellation or consumer rights you have under the law of your own country.

09Your credentials and connection limits

Your credentials are personal to your household. You may install a player on as many devices as you like — the limit is on simultaneous playback, not installations:

• 1 Month, 3 Month and 6 Month plans: one simultaneous connection.
• 12 Month plan: two simultaneous connections.
• 2 Year plan: three simultaneous connections.
• 3 Year plan: four simultaneous connections.
• Lifetime plan: five simultaneous connections.
• Extra connections can be added to any plan for an additional fee.

Keep your login private. If it leaks, message us and we will reissue it free. Streams opened with your credentials are treated as yours, so protecting them protects you.

10Acceptable use

You agree not to:

• resell, sublicense, rent out or redistribute your line, in whole or in part, or use it to run a service of your own;
• share credentials outside your household, or exceed the connection limit by rotating devices;
• rebroadcast, restream, publicly perform or record content obtained through the service;
• use the service in any venue open to the public without the appropriate commercial rights;
• attempt to scrape, reverse-engineer, overload or interfere with our servers, or probe them for vulnerabilities;
• use the service for anything unlawful in your jurisdiction.

Breaching this section is the one thing that gets a line terminated without a refund.

11Availability and maintenance

We target 99.9% uptime and build for it with load-balanced servers and automatic failover, but no internet service is uninterrupted. Streams may be affected by maintenance, upstream source changes, network incidents, your own internet provider, or events outside our reasonable control. Where an outage is ours and it is significant, we extend affected subscriptions rather than let you lose the days.

12Third-party apps and devices

Player applications — IPTV Smarters, TiviMate, VLC and the rest — are made by other companies. We do not control them, we cannot fix their bugs, and their own terms and licences apply to your use of them. Our device setup guides are offered as help, not as a warranty that any given app will keep behaving as described.

13Intellectual property

The Zoryflix name, logo, website design, written guides and blog articles belong to Zoryflix Media. You may not copy, republish or adapt them without written permission. Your subscription grants a personal, non-exclusive, non-transferable right to use the service — it transfers no ownership of anything.

14Suspension and termination

We may suspend or terminate a line, without refund, if:

• section 10 is breached — sharing, resale, restreaming or commercial use;
• a payment is reversed or a chargeback is raised without contacting us first;
• the line is used to attack, defraud or abuse our systems or our staff.

You can stop using the service at any time. Because nothing renews automatically, there is nothing to cancel — simply do not renew.

15Disclaimers and limitation of liability

The service is provided on an “as available” basis. To the fullest extent permitted by law, we exclude implied warranties that the service will be uninterrupted, error-free, or fit for a particular purpose beyond what is described on this site.

We are not liable for indirect or consequential loss, loss of profit, loss of data, or for content accessed through third-party sources. Our total liability to you for any claim is limited to the amount you paid for the subscription term in question.

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded — including your non-waivable consumer rights.

16Indemnity

You agree to indemnify Zoryflix Media against claims, damages and reasonable costs arising from your breach of these terms, your misuse of the service, or your accessing content in breach of the law that applies to you.

17Changes to these terms

We may update these terms; the date at the top of the page always shows the current version. Changes apply to new orders and renewals from the date they are published — never retroactively to a term you have already paid for. This version is effective from 1 September 2026.

18Governing law and disputes

These terms are governed by the law of the country in which you are resident, and any dispute may be brought before the courts of that country. Nothing here removes a consumer protection you have at home.

Before either side goes anywhere near a court, message us: almost every dispute we have ever had was a misunderstanding that took ten minutes to sort out.

19Contact

• WhatsApp: +1 (505) 528-2537 — 24/7, first reply usually within minutes
• Email: support@zoryflix.best